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Return And Refund Policy

"At Ddream , we prioritize ensuring that every customer's experience is positive. You can confidently place your order knowing that our products consistently meet high standards. Should you find the the product unsatisfactory, please reach out to us promptly for a swift and equitable resolution.

In the event you receive a product in damaged/ defective condition and wish to return it,Video Is Compalsary please contact our Customer Care at 9315253397 or e-mail us at [email protected] within 3 days and inform us about the same with your Order ID No.

We do not accept returns of product that has been fully/ partially lost or damaged by the customer.

The exchange/refund will be issued when the product is received, inspected & approved by our Quality Check team.

The refunds will take a minimum of 6-7 working days from the date of receipt of the goods by us at our below mentioned address.

DDream Trade

Faridabad,Haryana -121004

Post receipt and approval of goods a confirmation will be sent to the customer on the status of the request placed by the customer on the communication details provided to us.

All return/ exchange products must be in unused condition, in their original box & includes all packing material, & all accessories. Customer cannot return any product purchased via E- Commerce Partners or at our Retail stores, similarly vice versa.